Return / refund policy for paid membership services and premium advertising packages
In the event that you subscribe to paid membership services or distinctive advertising packages on Souqfriday website or phone application,
you can choose the appropriate package for you on the “ Post an ad or Promotions ” page, indicating the price of the package, the description, and the time period for displaying the advertisement, in addition to the possibility of choosing more than one package and more than one service. Paid advertising, paid membership packages, an advertising banner, and adding balance to the wallet. After choosing the package, advertising banner, or paid service that is appropriate for you, go to the payment page or shopping cart to complete the payment process in the way you prefer. Note: After confirming the payment, it is not possible to return or refund the money because you paid for a service that you can benefit from
. Once the payment process is completed, it is not a returnable product, but you can modify the entire ad, including images, title, description, price, etc., to achieve the maximum benefit from choosing paid offers to make your ad stand out. When the time period for the featured ad expires, the ad moves to its place on the default page for ads. It remains free and remains published until the end of the default free time period since the ad was published.
Important note: You must be very careful if you delete the ad. You cannot refund the money and you cannot choose another offer with the amount paid for the deleted ad. You must pay again to add a new featured ad, and you have control over it. Complete all your ads and know the time period for displaying your premium and free ads through your dashboard page.
Return / refund policy applies to all paid Souqfriday services.